First and Foremost: All sales are final. Exchanges can be made:

Refits on custom harnesses and accessories can be made up to 2 months past purchase date. Local exceptions may apply. for more information about refits, see our FAQ's

COVID-19 may put us all in an unstable/ unpredictable financial situation. At this time, "Custom" gear that has not been made/ shipped yet is returnable, but a 25% deposit is NOT refundable. This is due to pre-purchased materials. If you need to cancel an order, it will be refunded to you minus 25% of the total price, not including shipping. If you don't NEED to cancel your order, please do not. We are an extremely small business, and divesting money from us WILL hurt this business and its creator and Sole Proprietor.

Studio work will continue with only a few minor interruptions. 

Each product will be wiped down with antibacterial wipes before being sealed and sent out.  

Refunds may take up to 14 days to process. 

All sales on "Ready to Ship" Gear are final, but CAN be exchanged for a different size! If gear arrives defective, I will provide a return shipping label to you, repair the gear and send it back to you free of charge. 

Repairs can be made on all pieces up to 2 years from purchase date. 

Refits on harnesses can be made up to 2 months past purchase date. Local exceptions may apply.